Press
Certified Tow Operator Program
New Line Safety and Tow Training Established
Jan. 2010 Galaxy Aviation has taken their commitment to line service safety training to the next level with the creation of their unique Certified Tow Operator Safety Training Program, and the Galaxy Aviation 5 Star Safety Program
In order to become a Galaxy Aviation Certified Tow Operator, technicians must first complete the extensive Galaxy 5 Star training required of all Galaxy Aviation line service employees. Certified Tow Operator candidates are then nominated by management to undergo further instruction in towing, including additional classroom training and the requirement to retake the Galaxy 5 Star written test on towing. Only Certified Tow Operators who have met Galaxy Aviation's exacting standards are authorized to tow aircraft at the company's bases.
In addition to establishing their own Certified Tow Operator program, Galaxy Aviation has created a new internal safety education and training program; Galaxy Aviation 5 Star Safety Training. According to Ken Bray, Galaxy Aviation's Safety/Training Manager, the company's development of the program is part of an ongoing commitment to provide all employees with the most relevant, up-to-date training available.
As a supplement to new employee orientation, all Galaxy Aviation line service employees are required to complete the ten modules of the 5 Star programs, including required written exams. Each practical exam requires line service to perform skills-including ground servicing, ramp safety, refueling piston aircraft, refueling turboprop aircraft, refueling jet aircraft, fuel farm management, towing, customer service and fire safety-with 100 percent accuracy in order to pass.
"One of Galaxy Aviation's goals is always to provide professional and safety-conscious support to our customers," Bray said. "We chose to create a new in-house safety training curriculum that exceeds industry standards.”